Privacy Policy

This website is operated by Rook Technology Pvt. Ltd., based in Jhapa, Nepal. This policy explains how we handle personal information collected through this website.

• Details you provide when you contact us: your name, email address, phone number, school or organisation, and your message.
• Basic technical information, such as browser type, device and pages visited, which helps us keep the website secure and working well.
• Any information you choose to share when you email us or communicate with our team.

• To respond to your enquiries and provide demos or support.
• To discuss partnerships, pilot programmes and collaborations.
• To maintain, secure and improve our website and products.
• To meet our legal and regulatory obligations.

This policy covers our website. Information handled inside the Trackemy platform is governed by our agreement with each school and by our commitments to students and families.

Student data is never sold, and we do not show advertising inside student spaces.

We do not sell your personal information. We only share it:

• With trusted service providers that help us run our website and communications, such as hosting and email delivery, under appropriate safeguards.
• Where required by law or to protect rights, safety and security.
• With your consent.

Our website may use cookies or similar technologies for essential functionality and, where used, to understand how the site is used. You can control cookies through your browser settings.

We keep enquiry information only for as long as needed to respond to you and for legitimate business and legal purposes, after which we delete or anonymise it.

We take reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

You may ask us to access, correct or delete the personal information we hold about you, or object to how we use it, by emailing [email protected]. We will respond within a reasonable time.

This website is intended for adults, including school staff and parents. It is not directed at children, and we do not knowingly collect their personal information through the website.

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

For privacy questions, email [email protected].